Forgotten password
If there is an account with that address, a reset link is on its way to it. It works once, within two hours. Nothing has been deleted yet — that happens when you set the new password.
Too many attempts on this account just now. Wait a few minutes and try again — nothing has been changed.
Nothing has been sent. You need to confirm you understand that a reset deletes your information.
That link has expired — they last two hours. Ask for a new one below.
That link is not valid, or it has already been used. Ask for a new one below.
Read this first
Resetting your password does not recover your information — it deletes it.
Your data is encrypted with a key that only your password can unlock. That is what stops anyone reading it if our servers are ever stolen. It also means nobody can open your data without the password: not you, not our support team, not us.
So a reset gives you a working account with nothing in it.
Before you reset: ask anyone else in your household — they may still be signed in on a phone or tablet, and can read the password out or download your data from the account page. That is how to keep it.
Somebody else changed the password? I have been locked out
Know your password but lost the mailbox?Sign in with your account number — that keeps everything.
Changed your mind? Back to sign in
Stuck? Call +1 501 XXX XXX or emailcontact@mycommandbridge.com. We cannot recover your data, but we can help with anything else.